Who we are

Our website address is: https://www.aceofspadestelford.co.uk.

What personal data we collect and why we collect it

Comments

We have currently disabled the ability to create an Account on AceofSpades Telford. We use Facebook and Google currently for people to provide reviews of our services, please visit Facebook and Google websites for information on their privacy policies. We plan to allow customers to leave reviews in future as our website develops.

https://www.facebook.com/policy.php

https://policies.google.com/privacy?hl=en

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

You can use our contact form on our webpage, the messages will be kept in our AceofSpades email address. We will retain the email while we deal with your query and delete it when we have completed the query or correspondance.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

WooCommerce Cookies

We use WooCommerce to manage and display the different services we use. However we have disabled to login and purchase elements of WooCommerce, so your personal data is not stored by AceofSpades Telford.

To keep track of cart data, WooCommerce makes use of 3 cookies:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

reCAPTCHA

We have implemented reCAPTCHA v3 on the Ace of Spades Telford site. We use reCAPTCHA to fight spam and abuse on our site.

reCAPTCHA v3 is a service provided by Google and is subject to the Google Privacy Policy and Terms of Use.

Analytics

Who we share your data with

We do not actively share your data with third parties, there are links for external websites such as Facebook, Google maps and we use the services of plugins providers, such as WooCommerce, on this site that may use your data.

Please visit Facebook and Google website for more information on their privacy policy

https://www.facebook.com/policy.php

https://policies.google.com/privacy?hl=en

How long we retain your data

Currently, we have disabled the ability to create user accounts and leave comments while we develop the website, once we enable these functionalities the following will apply.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For questions regarding privacy please contact us at
data@aceofspadestelford.co.uk

Additional information

How we protect your data

We currently don’t allow users of our website to create accounts or leave reviews, once these facilities become available we will update this section of the privacy policy.

What data breach procedures we have in place